ARIA support / FAQ’s
ARIA features a FREE support help desk.
You will be required to create a username and password, so that you can create a support ticket.
Most tickets are answered the same day. Click here for the ARIA support desk.
Most ARIA questions can be resolved by checking your computers system requirements as seen at the bottom of every page.
In addition we have many tutorial videos on the ARIA YouTube channel that you can follow along with and learn how to use ARIA.
Here are the top ARIA FAQ’s:
Q: Does ARIA run on a MAC?
A: No, ARIA the all-in-one version is only available for Windows computers.
Q: Is the all-in-one version good for a PRO KJ?
A: ARIA is built for home entertainment, and is designed to replace a physical karaoke machine, the only issue a pro KJ might have, is that ARIA can’t index a huge karaoke library all at once, but can digest batches of under 5,000 at a time just fine.
Q: Can ARIA play Karaoke Discs?
A: NO, ARIA all versions only play “ripped” or “digitized” copies of Karaoke Discs.
Q: What is the Karaoke Song Store?
A: All versions of ARIA have a built in Karaoke Song Store powered by www.karaokelocker.com You can search for and purchase karaoke content in all of our programs, and even in our mobile applications.
Q: Why does a song cost so much in the Karaoke Song Store?
A: Karaoke songs cost more then regular songs because there are more copyright holders and publishers. There is the original song writer, the label, the publisher, and then the karaoke version, and everyone has to get paid, because we operate a legal and ethical business. If you have ever ripped a karaoke disc library, then you will know the time you save and the convenience are well worth it, plus you are making sure that all the people get paid and will keep producing new content.
Q: Does ARIA support dual displays?
A: Yes ARIA allows you to output to a second monitor, TV, or projector, so that the karaoke lyrics, or videos can be displayed on an additional screen.
Q: Can I record a DJ set, or a vocal recording with ARIA?
A: Yes the all-in-one version allows you to record a DJ mix set, or vocal recording, and the PRO version allows you to record vocal takes.
Q: I love karaoke, and have a karaoke machine, can I try your software for FREE?
A: Yes, we have a 100% FREE version of ARIA for trying computer karaoke, and our PRO and all-in-one versions offer a FREE 14 day trial to see if they are right for you.
Q: Do you have a comparison guide, that shows the features of the all-in-one VS. the Karaoke PRO version?
A: Yes, here is the link to the PDF product comparison guide.